Who We Are:
Nurture Sleep is the trading name for Angela Andrews, a self-employed and OCN L6 qualified Holistic Sleep Coach. Nurture Sleep operates a website at www.nurturesleep.co.uk
Nurture Sleep is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.
What Data Do We Collect?
Nurture Sleep collects the following:
- Your names, including those of your children
- Contact information, including email address and telephone number
- Your child’s date of birth, and those of any siblings
- Information about you, your child, health history, issues and concerns
- Your address (if provided) for mailing purposes
- Any other information you provide to us in your sleep diary and questionnaire
How Do We Collect Your Data?
You directly provide Nurture Sleep with most of the data we collect. Information about you and your family may be collected via spoken or written information that you provide. You may make an enquiry initially via email, the website, through social media or the phone. If your enquiry does not result in proceeding with sleep support by Nurture Sleep, then this personal information will not be added to our records.
The website contains links to other internet sites which are outside of our control and are not covered by this privacy policy. Nurture Sleep is not responsible for data which you provide through such linked websites.
How Will Nurture Sleep Use Your Data?
Personal information collected by us via email, website form, social media or phone is stored and used by Nurture Sleep for the purpose of providing sleep support. We use the data to:
- Prepare, plan and create bespoke sleep support plans appropriate for your child
- Provide age and developmental stage advice and guidance for your child
- Track and monitor progress
- Communicate and share support plans and information via email, social media or phone
- Send you any relevant information as needed
- Send you invoices
- Send appointment information
Any sensitive personal information is stored securely and processed in confidence by Nurture Sleep and shall only be used for the purpose of tailoring and designing a sleep support plan for your child.
Unless required to do so by Law, we will not disclose any personal information collected to any person other than as set out above.
We do not sell or share your details with any third parties.
How Does Nurture Sleep Store Data?
All information about you, your child and their sleep plans/progress is stored securely in our systems to ensure that we have a complete record of our service. Nurture Sleep will store your data electronically in a password protected computer.
Nurture Sleep will retain your personal data for a maximum of 7 years in line with the coverage of our services. Once this time period has expired, we will delete your personal data.
Marketing
Nurture Sleep would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Nurture Sleep from contact you for marketing purposes.
If you no longer wish to be contacted for marketing purposes then please contact us:
What Are Your Data Protection Rights?
Nurture Sleep would like to make sure that you are fully aware of all your data protection rights. Every client/potential client is entitled to the following:
- The right to access. You have the right to request Nurture Sleep for copies of your personal data. We may charge a small fee for this service.
- The right to rectification. You have the right to request that Nurture Sleep correct any information that you believe is inaccurate. You also have the right to request Nurture Sleep to complete information that you believe is incomplete.
- The right to erasure. You have the right to request that Nurture Sleep erase your personal data, under certain conditions
- The right to restrict processing. You have the right to request that Nurture Sleep restrict the processing of your personal data, under certain conditions.
- The right to object to processing. You have the right to object to Nurture Sleep processing your personal data, under certain conditions.
- The right to data portability. You have the right to request that Nurture Sleep transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: admin@nurturesleep.co.uk
What Are Cookies?
Cookies are text files places on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org
How Does Nurture Sleep Use Cookies?
Nurture Sleep uses cookies in a range of ways to improve your experience on our website, including:
- Understanding how you use our website
- Provide targeted advertising of our services based on your browsing patterns
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Advertising. Nurture Sleep uses these cookies to collect information about your visit to our website, the content that you viewed, the links you followed and information about your browser, device and your IP address. Nurture Sleep sometimes shares some limited aspects of data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Nurture Sleep website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 August 2020.
How to contact us
If you have any questions about Nurture Sleep’s privacy policy, the data we hold on you, or would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us: admin@nurturesleep.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Nurture Sleep has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. https://ico.org.uk or by calling, 0303 123 1113, 9am to 5pm Monday to Friday.
